What is a portal?

A portal is a secure online environment that you enter when you log in somewhere. This secure online environment is therefore only accessible to authorized users. In other words: this information is not publicly available to everyone.

It is for good reason that it is called a ‘portal’. It is the online door to a central information environment. This allows you to link all kinds of things to the portal, such as:

documents
applications
dashboards
links to share information with each other
chats
knowledge base

In short, a portal combines all information flows in one online place. This makes collaboration, communication, process automation and knowledge sharing much more efficient.

What portals are there?

There are numerous types of portals. In terms of technology they are quite similar, but the nuance lies in their purpose: a portal for customers, for example, will look different than a B2B portal. Based on the purpose, function and use, we build a portal that fits.

Customer portal

A customer portal is a secure web environment where customers can arrange all kinds of business with your company online. This means your customers have a personal portal at their disposal.

Self-service portal

A self-service portal is an application that gives users the tools they need to solve a problem or make a request themselves. Think of the digital municipal office. People do not always have to log into a personal customer environment for this (as is the case with a customer portal).

B2B portal

A B2B portal is a secure online web environment that allows users to deal with your company directly and 24/7. Users in this case are customers, suppliers, partners, dealers and/or resellers. One speaks of a B2B e-commerce portal if it is possible for users to order products and services online themselves.

Dealer portal/reseller portal

A dealer portal or reseller portal is an online environment in which your business contacts can view contract and inventory data, invoices and product information, as well as request new products or services. Having a dealer portal created is a way for many companies to work more efficiently by increasing digital service and thus saving on operational costs.

Partner portal

A partner portal is a personal online environment for one or more business partners aimed at streamlining collaboration. It is a secure web environment that makes it possible for partners to arrange all kinds of matters with your company directly and 24/7. That way, your business never stands still.

Why have a portal built?

A portal provides your business with many benefits:

It offers 24/7 service & accessibility
You generate more business from existing customers
Customer queries can be dealt with much more efficiently thanks to a portal
It improves the cooperation with your suppliers, dealers or partners
It improves the cooperation between your internal departments
It provides one central online place for customers, dealers, partners and employees

Which portal solutions do we build?

API-CONNECTIONS

API is a piece of software that takes care of communication between applications. With API links, you integrate your portals into your current system landscape. For example, with APIs you can:

- ERP, CRM, TMS & WMS software integration,
- increase the safety of existing links,
- connect systems of customers, suppliers, dealers & resellers to your own systems,

and much more.

MOBILE APPS

Mobile apps not only make interaction with customers, suppliers and colleagues easier and more fun, but also much more efficient. For example, you can reach more potential customers with a mobile app and you can automate manual forms. Also, with an app, technicians get easier access to work instructions or manuals when they are on location. Or make your order picking more efficient by installing an app on a mobile device of your warehouse employees.

Depending on what your goal is with a mobile app, we build a Progressive Web App, Native mobile app or Hybrid mobile app.

CONTINUOUS DELIVERY (CI/CD)

Continuous delivery is an automated software development and release process. It increases the development speed and software quality, and increases the manageability of business processes considerably. This makes it an important step and part of DevOps. We see that companies that develop software with continuous delivery never want to do otherwise.

SUPPORT

With an SLA (Service Level Agreement) you assure yourself of maximum uptime of your new software. Concluding an SLA with us is not mandatory, but it is recommended: if you conclude an SLA with us, we guarantee a response time of 60 minutes. Moreover, this support is provided by the same developers who built your software.

Building your portal in 7 steps

No-nonsense work on results. That’s what we love. Want to know more about the way we work?

Building your portal in 7 steps

No-nonsense work on results. That’s what we love. Want to know more about the way we work?

Want more info?

Call or mail us. We would like to get in contact!

Cases

admin2023-05-02T10:14:07+02:00

Viscon Group

API Connection, Client portal, Portal, Support

Service portal has been built that fully automated the quotation & purchase process of spare parts. This provides more self-service for customers, shorter delivery times and significant savings on operational costs.

admin2023-08-09T13:46:29+02:00

BouwKennis

Client portal, Portal, Support

Customers can view interactive reports (and purchase them directly) by logging into their own environment within the BouwKennis customer portal. In addition, manual actions by the back office to generate reports are no longer required.

admin2023-05-02T13:50:08+02:00

MAN Truck & Bus

API Connection, Consultancy, Dealerportal, Portal

A dealer portal for garages with 10+ custom plugins has been built to connect warehouse systems for stock management and order picking. The quotation process is automated and a personalized quotation formatting tool (e.g. discount module) is integrated.

More cases