Bolier supplies engines for cargo ships sailing all over the world. Bolier’s mechanics work all over the world. This requires close coordination remotely between mechanics, customers and Bolier’s head office. In order to manage this, it is necessary for the mechanics to register their work and their hours for invoicing, maintenance history and work schedules, among other things. The developers of HybrIT have made it possible for mechanics to enter their work and hours worked on their mobile device only once. By forwarding this data with a single click, the internal organization in the Netherlands has all the information it needs for further processing and coordination with customers.
Preconditions: the customer opted for an API technology in which HybrIT would reuse as much code as possible.
This project has achieved considerable savings on operational costs. The administrative burden for Bolier’s mechanics, managers and finance departments has been drastically reduced. The information in the CRM systems is up-to-date and contains fewer errors and verification steps due to the one-time input. By connecting the databases and applications via an API integration layer, the solution is also future proof and easy to expand.