Project Description

Volkswagen

Volkswagen’s first car rolled off the line in 1940: the brand now has two models in the top five best-selling cars in the world ever. It is therefore almost impossible that you don’t know Volkswagen.

Business issue

Giving drivers the opportunity to use their voice to schedule a servicing appointment.

“I’m especially proud of the team we built this with and the people who said ‘Yes’ so that we could work together and build this for our customers.”

Project Leader Volkswagen

Result

Since December 2019, drivers can schedule a servicing appointment with their voice via Google Assistant. Very convenient! Currently only available on your phone or via a visual screen (Nest Home Hub), but this will be expanded in the near future.

See how it works
Press release

Want more info?

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